Absolutely love HNL Construction! Robin and Joe worked with me to get a gorgeous roof after all of the storms effecting the Sacshe area. I appreciate the fact that they were personable and made me feel like a valued customer. If I had questions, no matter what time or day they followed up promptly with complete professionalism. They are the best!
Joe and Robin were fabulous to work with. We had a leak that we could not figure out where the water was coming from and we called Joe and Robin and they came out the very next day and fixed it. We have had no problems sense. Outstanding customer service and wonderful people! I will definitely be calling on them for future repairs.
Lots of storms had my shingles lifted and damaged. My insurance company gave me the run around. HNL represented me and got me my claim. They did a great job building my new roof and fence. I am referring them to my neighbors and family.
After finding hail damage from storms in December, January and March - I called 3 different companies to discuss my options. Of the 3, HNL Construction by far was the most economical and more importantly, the easiest to work with on such a large scale project. We had windows replaced, wood siding replaced and painted, as well as a whole new roof. A project like this has many moving parts and I appreciate the communication, honesty and professionalism of HNL. They did a tremendous job and I could not be more pleased with the final outcome!
Fast, friendly and professional service!!!! In and out in one day, wife was worried gardens and landscape would be ruined by a roofing crew- everything looked prestine after, no mess whatsoever. They even took care of details we weren't expecting- all attic vents and roof vents were painted to match the new roof color! Highly recommend!!!
They treated us like we were the only client. They were here on the day that was stated and done that day. The place was cleaned up when they left. The roof looks great and have had several people comment on how good it looks. We wouldn't hesitate to call them with a problem in the future. Thank you HNL for all your help.
We had a very favorable experience with HNL. The owners were friendly, open, and informative about our options and the process for having the roof inspected and replaced. We were in need of a replacement and would not have done it had it not been for HNL. They went above and beyond. The roof looks great and we feel like responsible homeowners taking care of needed business.
We were very anxious about finding a contractor that does everything after the severe hail storm in Sachse last month. I did my due deligence by calling 6 different contractors for estimates on damage to our roof, gutters, broken windows, torn off screens and damage to our cedar fence. I was able to finally speak to one contractor that seemed promising and said he would be out the next day to assess the damage and to give us a quote. We waited one week, he never showed and we did not receive a phone call back nor did we ever hear back from the other five we contacted. Great customer service.... (not) then out of the blue, a young lady knocked on our door introduced herself as Robin Thacker, co owner of HNL Contruction. I thought to myself, how could this "cute as a button" lady have any idea of what needs to be done to my house. Well, I realized very quickly that she knew what she was talking about and understood the business like no other. My husband over heard the conversation and came to the door and he too realized that this girl and her company has the drive, knowledge, and expertise to get the job done. Two days later we met her husband, Joe (general contractor) discussed the details, signed the paperwork and we were off running. I can not say enough on what an excellent job their crews did on repairing our home and now it looks better than when we bought it as a new build. Joe or Robin would stop by our house everyday overseeing their teams and making sure we were happy as contruction continued. Each time we called with a question, they returned the call within 30 minutes and we never felt they were too busy (even though we knew they were) to address any concerns we had. HNL Contruction pays attention to detail, they are honest and hardworking and truly good people. I would highly recommend them for any contruction or repair needs you may have. They are on my speed dial for future projects!! :))